APM service maps without ownership create blind spots during customer-impacting incidents.
Elastic
Make Elastic observability signals actionable for SRE and platform teams
Elastic observability estates grow faster than governance — orphaned APM services, synthetic checks nobody owns, and alert rules copied from examples. Costs rise and on-call still lacks the signal they need when outages land.
APM hygiene Synthetics and SLOs Alert discipline Incident-ready
Why this matters
Why this matters
Alert sprawl and weak SLO coverage undermine both incident response and confidence in Elastic as a primary observability home.
Synthetic checks that never fail also never protect revenue-critical journeys.
Coexistence with Datadog or Splunk Observability is common — Elastic observability should cover what you intend it to own.
What you get
Clear outputs you can use
Bounded Elastic observability optimisation: APM and synthetics hygiene, SLO and alert rationalisation, and dashboard patterns for top incident workflows — with measurable before/after targets.
- ✓ APM, synthetics, and alert findings for agreed priority services
- ✓ Rationalised alert rules and SLO patterns for top incident workflows
- ✓ Dashboard and runbook patterns platform teams can extend safely
Why teams talk to GKC
Calm, practical, and grounded in the environment you already have
Targets agreed upfront — e.g. alert volume reduction band, SLO coverage on priority services
Works with Elastic Cloud or self-managed observability features as scoped
Coordinates with OTel instrumentation work where present
What happens next
A straightforward first step
We keep the first step straightforward so you can understand fit, scope, and likely value before deciding what to do next.
1
Baseline observability pain
We review APM coverage, synthetic health, alert volume, and the workflows that matter most in incidents.
2
Optimise signals and alerts
Agreed services receive APM/synthetic fixes, SLO definitions, and alert changes in a controlled window first.
3
Validate and hand over
You receive runbooks, dashboards for observability health, and guidance for onboarding new services safely.
Questions teams often have
Common questions
We also use Datadog for APM. Is Elastic optimisation still relevant?
Yes, when Elastic owns agreed domains or is the long-term home for logs and APM. We optimise what you intend to operate — not fight other tools by default.
Will you delete alerts we rely on?
Changes are staged with compatibility checks. Deprecated rules are mapped or migrated with a cutover plan.
Does this fix ingest cost too?
Ingest and ILM economics belong in cost and ingest optimisation. This engagement stays observability-signal focused.
Related services
If this is close, these may be relevant too
Elastic
Elastic Cost & Ingest Optimisation
Scoped Elastic cost and ingest optimisation: ILM and tier review, pipeline efficiency, sampling and routing guardrails, and measurable targets — coordinated with observability and security consumers.
Elastic
Elastic Implementation & Integration (Scoped)
Scoped Elastic implementation: agents and integrations, ingest pipelines, Kibana spaces and permissions, and optional IaC artefacts — with platform and SRE handover.
Value and Cost Clarity
Observability Health Check
The Observability Health Check is a focused review of how your current setup is performing, where value is being lost, and what to improve first.
OpenTelemetry (OTEL)
OpenTelemetry Maturity Assessment
A bounded assessment of your OTel instrumentation, collector topology, and backend alignment — with a prioritised adoption and remediation plan.
Next step
Start with a practical conversation
We can talk through the environment, what is making this feel urgent or uncertain, and whether this service is the right fit. If another starting point makes more sense, we will say so.